Is this The Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Phoenix Hotel?

Check-in time for The Phoenix Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Phoenix Hotel have a swimming pool?

Yes, this The Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Phoenix Hotel?

Best-rates for the The Phoenix Hotel starts from $199 per night with includes Laundry, Accessibility, Bedding/Linens, Wellness Facilities, Bar, Kitchen, Child Friendly, Internet, Parking, Balcony/Terrace, Security/Safety, Restaurant, Breakfast, Pool, Fireplace/Heating, Toiletries, TV, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Phoenix Hotel?

Based on the information reported by the owner or manager, the The Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Phoenix Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Phoenix Hotel | Hotel in San Francisco

| 9.0 (1002 Reviews) | 1 Bathroom

Hotel in Tenderloin, San Francisco

Hotel with an outdoor pool, near Lombard Street
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer

Toothbrush and toothpaste (on request)

Soap

Designer toiletries

Shampoo

Towels

Bathrobes

Bedroom

Ceiling fan

Heating

Bed sheets

Desk

Laptop-compatible safe

Iron/ironing board

LED light bulbs

Access via exterior corridors

Energy-saving switches

Breakfast

To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for children

1 restaurant

1 bar

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Self parking on site (USD 25 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible lounge

Visual alarms in hallways

Wheelchair-accessible van parking

Braille signage

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Handrails in stairways

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Assistive listening devices available

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Activities

Fitness center (discounted access)

Heated pool

Outdoor pool

Entertainment

Cable channels

42-inch flat-screen TV

General

ATM/banking services

Vending machine

Water dispenser

Front-desk safe

English

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Water dispenser

At least 80% lighting from LEDs

Vegetarian dining options

Local artist showcase

Smoke-free property

Guest Services

Snack bar/deli

Outdoor pool

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor furniture

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2 am minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for to-go breakfast: approximately usd 15 to 30 for adults, and usd 15 to 30 for children self parking fee: usd 25 per night (in/out privileges) pet fee: usd 25.00 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 25.00 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 016235201001 safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Jennifer

Jan 21, 2026 07:29:33 AM

Review Score: 10

Summary: Everything was great! Would stay again. Richard is the best!

See All Reviews

Room Arrangement

Room Info	Facilities
Two Queen Room Room Size: m² 2 Queen Beds	General Bed count minimum 2, Bed count maximum 2
Poolside Two Queen Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Number of bathrooms - 0, Bed count minimum 2, Bed count maximum 2
Headliner Suite Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
King Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
King Room Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Accessible King Room Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Deluxe King Room Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Studio King Suite Room Size: m² 2 King Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Accessible Two Double Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Poolside King Room Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1