Is this Casa Lum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Lum have a swimming pool?

No, this Casa Lum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Lum?

Best-rates for the Casa Lum starts from $126 per night with includes Parking, Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Internet, TV, Toiletries, Breakfast, Child Friendly, Accessibility, Transportation/Shuttle, Business Services, Bedding/Linens, Restaurant, Laundry, Designated Smoking Area, Spa, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Lum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Lum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Lum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Lum?

Based on the information reported by the owner or manager, the Casa Lum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Lum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Lum | Hotel in San Cristóbal de las Casas

| 9.8 (173 Reviews) | 1 Bathroom

Hotel in Zona Centro, San Cristóbal de las Casas

Family-friendly hotel with a full-service spa, 3-minute walk to San Cristóbal de las Casas Cathedral
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, spa services, and a meeting room.
Casa Lum offers 8 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Free toiletries

Bathrobes

Towels

Rainfall showerhead

Bedroom

Heating

Bed sheets

Premium bedding

Slippers

Heated floors

Laptop-compatible safe

Free local calls

Soundproofing

Phone

Iron/ironing board (on request)

Breakfast

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 80-200 for adults and MXN 80-200 for children

1 bar

Room service available

1 restaurant

Champagne service

Parking

Airport shuttle on request

Onsite parking includes off-street options

Free self parking on site

Limited onsite parking

24-hour roundtrip airport shuttle (surcharge)

Free offsite parking within 984 ft

Area shuttle (surcharge)

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Bicycle rentals

Full-service spa

Designer stores

Entertainment

Cable channels

42-inch flat-screen TV

MP3 dock

General

Meeting room

Gift shop/newsstand

Front-desk safe

English

Spanish

Designated smoking areas

Couples dining

Romance packages available

Guest Services

Soundproofed rooms

Laundry facilities

In-room child care (surcharge)

Babysitting (surcharge)

Separate living room

Porter/bellhop

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Concierge services

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Rooftop terrace

Garden

Spa

Couples treatment room(s)

Massages

Policies

Check-in

Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 80 to 200 for adults, and mxn 80 to 200 for children airport shuttle fee: mxn 1800 per vehicle (roundtrip) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Maria

Aug 8, 2025 02:00:13 PM

Review Score: 10

Summary: Location, locationcleanliness, friendly staff and comfortable bed.

See All Reviews

Room Arrangement

Room Info	Facilities
Garden Family Kuxel Room Room Size: 431 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, Patio, Number of bedrooms - 0, Desk, Ping - 12.11, Yard, Courtyard view, Bed count minimum 2, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Vaichil Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Ipil Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Kool Luxury Suite Room Room Size: 646 square feet m² 2 Queen Bed and King Bed	General Square feet - 646, Number of living rooms 0, Square meters - 60, Desk, Number of bedrooms - 1, Ping - 18.15, Wheelchair accessible, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Lekil Luxury Suite Room Room Size: 646 square feet m² 2 Queen Bed and Double Bed	General Square feet - 646, Number of living rooms 0, Square meters - 60, Desk, Number of bedrooms - 1, Ping - 18.15, Wheelchair accessible, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Tsijil Double Room Room Size: m² 1 Queen Bed	General No windows, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Garden Queen Banomil Room Room Size: 581 square feet m² 1 Queen Bed	General In-room massage available, Number of living rooms 0, Patio, Number of bedrooms - 0, Yard, Square feet - 581, Premium bedding, Free cribs/infant beds, Square meters - 54, Desk, Ping - 16.33, Courtyard view, Down comforter, Bed count minimum 1, Bed count maximum 1
Jr. Chulel Suite Room Room Size: 646 square feet m² 1 King Bed	General In-room massage available, Square feet - 646, Number of living rooms 0, Square meters - 60, MP3 docking station, Desk, Number of bedrooms - 1, Ping - 18.15, iPod docking station, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds