The Box House Hotel | Hotel in Brooklyn

| 9.0 (1011 Reviews) |  1 Bathroom
Greenpoint Hotel | The Box House Hotel

Hotel in Greenpoint, Brooklyn

Waterfront hotel with a 24-hour fitness center and a sauna
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Change of towels is available on request.
The Box House Hotel offers 130 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 3 pm minimum check-in age: 23
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 50.0 per day. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 20 for adults and usd 20 for children rollaway bed fee: usd 50.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Benjamin
Oct 27, 2025 09:59:59 PM
Review Score:   4
Summary: The hotel was fine and in a good location. The glaring problem was the service. On the first day, they gave us a room that was already occupied. When we went down to the desk to get it corrected, the guy at the front desk seemed confused and then bizarrely ran away. We asked to speak to a manager and were told that she would be in touch. The next day, when we asked to speak to the manager again, the woman at the front desk berated us for being rude and difficult (we were neither—we just wanted to speak to the manager). During our entire 4-night stay, we were never allowed to speak to the manager. A couple of smaller things: on day 3, they took all our towels and left us with none. On day 4, they failed to service our room despite having the "please service" sign on the door. These aren't major issues, but for the price we were paying I would expect better. The worst offense was the treatment by front desk staff and the refusal to let us talk to the manager.
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