SureStay by Best Western Miles City | Hotel in Miles City
Hotel
7.2
(75 Reviews) |
Pet Friendly
1 Bathroom
Available rates:
Hotel in Miles City
Hotel in Miles City with free breakfast and a fitness center Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and express check-in. Housekeeping is available on request. SureStay by Best Western Miles City offers 53 accommodations with DVD players and coffee/tea makers. Accommodations offer separate dining areas. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Other
Pet Friendly
Pool
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: usd 50 early check-in subject to availability express check-in available late check-in fee: usd 50 for check-in between midnight and 7:00 am minimum check-in age: 21
Check-out
Check-out before 11 am express check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for usd 20 per day.
Payment Policy
Pet fee: usd 25 per pet, per day (maximum usd 350 per stay) plus usd 25 one-time cleaning fee service animals are exempt from fees early check-in fee: usd 50 (subject to availability) late check-in fee: usd 50 for check-in between midnight and 7:00 am late check-out fee: usd 50 (subject to availability) crib (infant bed) fee: usd 20 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) an off-leash area is available pets allowed for an extra charge of usd 25 per pet, per day (maximum usd 350 per stay), plus a one-time cleaning fee of usd 25 service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Katherine
Aug 27, 2025 11:03:35 AM
Review Score:
4
Summary: In fairness, we never got into the room. We arrived late evening to an empty lobby which had a massive bin of what looked to be dirty laundry sheets in the breakfast area and no employees in the lobby, which looked really nothing like the photos. There were lots of dudes hanging out in their rooms with the doors wide open to the outside, which made us feel very watched. I’ve never just walked on a reservation before, but it was just me and my daughter and it was sufficiently leery that we felt unsafe. So we left.
Reading later reviews, we saw that many folks reported the pool and hot tub that are advertised have not been usable for months, and that similarly unclean conditions have been reported frequently. We found another much safer and cleaner feeling place in town for just a few dollars more.
See All Reviews
Reviews
Katherine
Aug 27, 2025 11:03:35 AM
Review Score:
4
Summary: In fairness, we never got into the room. We arrived late evening to an empty lobby which had a massive bin of what looked to be dirty laundry sheets in the breakfast area and no employees in the lobby, which looked really nothing like the photos. There were lots of dudes hanging out in their rooms with the doors wide open to the outside, which made us feel very watched. I’ve never just walked on a reservation before, but it was just me and my daughter and it was sufficiently leery that we felt unsafe. So we left.
Reading later reviews, we saw that many folks reported the pool and hot tub that are advertised have not been usable for months, and that similarly unclean conditions have been reported frequently. We found another much safer and cleaner feeling place in town for just a few dollars more.
Aug 25, 2025 07:41:57 AM
Review Score:
10
Summary: This hotel is possibly one of the friendliest ones I've stayed at. All the staff went out of their way to welcome everyone and they were super helpful with giving a good lay of the town and what goes on. The rooms were dated but very clean and the continental breakfast was a stand warm breakfast with waffles, biscuits and gravy and eggs. I will definitely stay again.
Linda
Aug 4, 2025 11:58:26 PM
Review Score:
8
Summary: The breakfast was good. The beds were very comfortable. The hide-a-bed needs a new mattress. The toilet is very low. The carpet could use a deep clean.
Jun 30, 2025 08:19:47 PM
Review Score:
6
Summary: The manager was great. TV & phone weren’t working. Desk chair broken, she replaced immediately. Hotel needs upgrades.
RaeLynn
Jun 2, 2025 08:54:05 PM
Review Score:
10
Summary: Easy check in very friendly staff. The room was clean and spacious. The beds were comfortably.
Robert
May 31, 2025 10:02:21 AM
Review Score:
10
Summary: Helpful staff when it came to printing an itinerary page I needed. The room was good.
Cynthia
May 28, 2025 08:29:50 PM
Review Score:
8
Summary: Everything was good except a hand towel in bathroom had makeup on it.
Anita
May 25, 2025 01:36:58 AM
Review Score:
8
Summary: Excellent staff, clean and friendly
Ron
May 24, 2025 03:59:34 AM
Review Score:
6
Summary: Staff was friendly, room wasn't the cleanest....OK for a overnight stay....
