Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $554 per night with includes Restaurant, Bar, Air Conditioner, Pool, TV, Sports/Activities, Bedding/Linens, Spa, Toiletries, Kitchen, Laundry, Ocean View, Wellness Facilities, Guest Services, Internet, Parking, View, Accessibility, Business Services, Child Friendly, Hot Tub, Designated Smoking Area, Balcony/Terrace, Security/Safety, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon Palace Nizuc - All inclusive | Resort in Cancun

| 8.8 (1008 Reviews) | 1 Bathroom

Cancun Resort | Moon Palace Nizuc - All inclusive

Resort in Cancun

Luxury property on the beach, with 3 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Nizuc - All inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Free toiletries

Toilet paper

Separate bathtub and shower

Hair dryer

Toothbrush and toothpaste (on request)

Soap

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Memory foam mattress

Premium bedding

Down comforter

Hypo-allergenic bedding

Bed sheets

Recycling

Iron/ironing board

Water-efficient showers only

Free local calls

LED light bulbs

Slippers

Laptop-friendly workspace

Phone

Guidebooks/recommendations

Connecting rooms available

Laptop-compatible safe

Free long-distance calls

Water-efficient toilets only

Private indoor hot tub

Window screens

Desk

Eco-friendly cleaning products provided

Energy-saving switches

Turndown service

Breakfast

6 restaurants and 1 coffee shop/cafe

Free buffet breakfast

24-hour room service

4 bars/lounges, 1 swim-up bar and 1 poolside bar

Free daily reception

Minibar

Local meal delivery service

Coffee/tea maker

Champagne service

Free bottled water

Parking

Airport shuttle on request

Electric car charging station on site

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Free valet parking on site

Accessibility

Wheelchair-accessible lounge

Lever door handles

Accessible airport shuttle

Stair-free path to entrance

Visual fire alarm

Pool access ramp on site

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchairs available on site

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchair-accessible path of travel

Activities

Ziplining

Ecotours

Skydiving

Basketball

Children's pool

Shopping

Lifeguards on site

Yoga classes

Bike parking

2 outdoor tennis courts

Golf course

Tennis

Full-service spa

Private picnics

Golf driving range

Playground

3 outdoor pools

Fitness center

Entertainment

Netflix

Streaming services

47-inch Smart TV

Digital channels

General

Water dispenser

Gift shop/newsstand

Front-desk safe

Lockers available

ATM/banking services

Reception hall

Ballroom

Banquet hall

Spanish

Portuguese

English

German

Italian

French

Beach towels

Annual offsets purchased for at least 10% of carbon footprint

Locally-owned & organized tours & activities

Vegan dining options

At least 80% of food locally-sourced

Living plant wall

Comprehensive food waste policy

Double-glazed windows

Humane treatment of captive wild animals

Local artist showcase

Vegetarian dining options

TV in lobby

Communal living room

Comprehensive recycling policy

Designated smoking areas

At least 80% organic food

At least 80% lighting from LEDs

Romance packages available

Local culture & ecosystem education

Guest Services

Children's pool

Snack bar/deli

Waterslide

Free supervised childcare

In-room child care (surcharge)

Babysitting (surcharge)

Free children's club

Children's games

Children's toys

Playground

3 outdoor pools

Laundry facilities

Luggage storage

Multilingual staff

Concierge services

Golf cart

Hair salon

Porter/bellhop

Daily housekeeping

Dry cleaning service

Laundry facilities

Golf clubs

Wedding services

Tour/ticket assistance

Golf privileges (optional)

Golf pro shop

Golf clubhouse

Golf lessions with a pro

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Beach umbrellas

Lifeguards on site

Terrace

Pool sun loungers

Outdoor entertainment area

Beach loungers

Pool umbrellas

Garden

Balcony

Spa

Manicures and pedicures

Massage - Swedish

Steam room

Sauna

Facials

Spa open daily

Body treatments

Body scrubs

Massage - sports

Couples treatment room(s)

Massage - hot stone

Aromatherapy

Massage/treatment rooms

Hot tub

36 treatment rooms

Massage - deep-tissue

Reflexology

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 26 per person (roundtrip) airport shuttle fee per child: usd 26 (roundtrip), (up to 17 years old) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds noise-free guestrooms cannot be guaranteed property registration number 005-007-000963/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Lance

Jan 1, 2026 04:16:26 AM

Review Score: 10

Summary: Overall this place is simply fantastic. The vibe, atmosphere, quality/condition of everything, restaurants, staff, etc., are all amazing. It's clean, fresh, and highly enjoyable. The pool area is wonderful, very big with multiple bars, and easy to get chairs w/ umbrellas without any hassle. The beach was nice too but nothing spectacular. The main issue is the relentless effort to sell you a palace membership. It is worse than any timeshare presentation/sales effort that I've ever had to endure. They lied and said it wouldn't be a sales pitch, then said 90 minutes (it was over 2.5 hours long), and even after three different people tried browbeating us into purchasing and we still refused, even leaving we had to deal with 2 other hard sells by people, one of which literally followed us out the door trying to get us to buy something. Even on checkout day, waiting for our ride, yet another guy tried hard to get us to buy something. It ruined one entire afternoon of our stay and left a bad taste. I advise you to avoid it at all costs, I will never sit through it again. It is simply relentless and brutal. Only other complaint is the mix drinks at the pool/beach -- they put little to no alcohol in them. I could drink 7 margaritas and not feel anything. Stick with beer or watch them make your drink so you can ensure they are actually putting real booze in it.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Family Suite Garden View - Kids & Teens Free Room Size: 969 square feet m² 3 King Bed and Double Beds	General Child-size bathrobes, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Video-game console, Child-size slippers, Extra bed count 1, Private bathroom, Rollaway/extra beds (free), Video games, Square meters - 90, Garden view, Bed count maximum 3, Bed count minimum 3
Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Garden View - Kids & Teens Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 484, Transfer shower, Grab bar - in bathtub, Grab bar - near toilet, Toilet grab bar height (centimeters) - 77, Doorway wheelchair width (centimeters) - 90, Extra bed count 1, Square meters - 45, Lowered locks/deadbolt, Toilet grab bar height (inches) - 30, Height-adjustable showerhead, Doorway wheelchair width (inches) - 35, Garden view, Ping - 13.60, Bed count minimum 1, Grab bar - in shower, Bathtub grab bar height (inches) - 27, Bathtub grab bar height (centimeters) - 70, Hand-held showerhead, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Shower grab bar height (centimeters) - 120, Private bathroom, Rollaway/extra beds (free), Shower grab bar height (inches) - 47, Bed count maximum 2
Superior Honeymoon Suite Ocean Front - King Size Bed Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 484, Pillow menu, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Bed count minimum 1, Ocean view, Bed count maximum 1
Superior Deluxe Ocean View - Kids & Teens Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Partial ocean view, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 2
Superior Deluxe Ocean Front - Kids & Teens Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Ocean view, Bed count maximum 2
Superior Governor Suite Ocean View - King Size Bed Room Size: 969 square feet m² 2 King Bed and Large Twin Sofa Bed	General Square feet - 969, Number of bedrooms - 1, Yard, Ping - 27.23, Pillow menu, Extra bed count 1, Separate dining area, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Separate sitting area, Ocean view, Bed count minimum 2, Bed count maximum 2