Holiday Inn Hotel & Suites Des Moines-Northwest by IHG | Hotel in Urbandale

| 7.9 (154 Reviews) |   Pet Friendly  13 Bathrooms  46 Guests
Urbandale Hotel | Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

Hotel in Urbandale

Located 7.7 miles from Science Center of Iowa, Holiday Inn Hotel & Suites Des Moines-Northwest by IHG offers 3-star accommodations in Urbandale and features a bar. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The hotel has an indoor pool and a 24-hour front desk. At the hotel all rooms have a desk, a flat-screen TV and a private bathroom. A buffet, à la carte or American breakfast is served at the property. Holiday Inn Hotel & Suites Des Moines-Northwest by IHG has a sun terrace. Iowa Events Center is 8.3 miles from the accommodation, while Hy-Vee Hall is 8.3 miles from the property. Des Moines International Airport is 8.7 miles away.

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG is located in Urbandale.

This 198 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Balcony/Terrace, Security/Safety, and several others. This is a 3 star rated property and has over 154 reviews with the average score of 7.9 . Coming to Urbandale and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 198 Bedrooms Hotel if you want to learn more about this place in Urbandale. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Hotel & Suites Des Moines-Northwest by IHG in Urbandale is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Hotel & Suites Des Moines-Northwest by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Other
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Fruit
  • Snack bar
  • Kid-friendly buffet
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
Activities
  • Indoor pool (year-round)
  • Fitness center
  • Fitness
  • Indoor pool
  • Happy hour
General
  • Convenience store on site
  • Safe
  • Air conditioning
  • Pet friendly
  • Non-smoking rooms
  • Family rooms
  • Smoke-free property
  • Designated smoking area
  • Heating
  • Wifi in all areas
  • Facilities for disabled guests
  • Elevator
Guest Services
  • Laundry
  • Airport shuttle
  • Airport shuttle (free)
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • 24-hour front desk
  • Shuttle service
  • Express check-in/out
  • ATM on site
  • Room service
  • Shuttle service (free)
  • Business center
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Sun deck
  • Picnic area
Security/Safety
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are allowed upon request and charges may apply.

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, for any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. limit usd 20.00 per room per day.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.79
Location:
8.54
Staff:
8.81
Facilities:
8.07
Comfort:
8.33
Cleanliness:
8.28
Sep 15, 2025 07:00:00 AM
Review Score:   5
USA
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Room was decent. Stuff was clean. Bed was decently comfortable. AC worked very well. Lobby was nice. Location was great - right next to the highway, and near two different starbucks locations, a caribou, plus a lot of nearby food options. Great water pressure in shower. On-site fitness center was decent.
Negative: Elevators need servicing and repair. Hard water in the shower. Bathroom counter seemed rather small. No exhaust fan in bathroom meant everything got steamy. Great if you like saunas, but not great if you're looking for dry towels when you get out of the shower.
Summary: As expected for the cost.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 28 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs
Standard Queen Room with Two Queen Beds
Room Type: Double
Room Size: 28 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs
Standard King Room
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs
Junior Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Dining area, Desk, Sitting area

Bedroom

Childrens' cribs
Two-Room King Suite - Non-Smoking
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Kitchenware, Refrigerator, Microwave

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs
King Room - Mobility Access/Hearing Accessible
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs
One-Bedroom King Suite with Sofa Bed
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

General

Iron, Air conditioning, Carpeted, Ironing facilities, Heating

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Kitchen

Kitchenware, Refrigerator, Microwave

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs
One-Bedroom King Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Kitchen

Kitchenware, Refrigerator, Microwave

Living Area

Desk, Sitting area

General

Ironing facilities, Heating, Carpeted

Bedroom

Childrens' cribs
Queen Suite with Two Queen Beds
Room Type: Suite
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk

General

Ironing facilities, Heating, Carpeted

Bedroom

Childrens' cribs
King Room with Roll In Shower - Non-Smoking
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Hairdryer, Shower, Private bathroom, Bathtub or shower

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

Services

Wake-up service/Alarm clock

Living Area

Desk

General

Ironing facilities, Heating, Carpeted

Bedroom

Childrens' cribs
Deluxe Suite nonsmoking
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Kitchen

Kitchenware, Refrigerator, Microwave

Living Area

Desk, Sitting area

General

Ironing facilities, Heating, Carpeted

Bedroom

Childrens' cribs
Queen Suite with Two Queen Beds and Sofa Bed - Communications Accessible
Room Type: Suite
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Sofa, Desk

General

Ironing facilities, Heating, Carpeted

Bedroom

Childrens' cribs
King Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Telephone, Video, Radio, Cable channels

Bathroom

Toilet, Private bathroom, Hairdryer, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk, Sitting area

General

Ironing facilities, Heating, Carpeted

Bedroom

Childrens' cribs
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